(Updated January 7, 2021) - During the press conference on January 6th, 2021, the government, along with public health officials of Quebec confirmed that the practice of individual outdoor sports remains authorized. Great news for ski and snowboard enthusiasts! However, some details are yet to be clarified and will come from government authorities and the Association of Quebec Ski Resorts (ASSQ). Certain measures announced will have an impact on our clients and our employees and several scenarios are currently being studied.
Please be assured that all of our clients directly affected by these new measures will be informed in the coming days as to the details and the various options available to them. We ask them to avoid contacting our customer service and to wait for our communications. We will need a few days to adjust our operations.
This is excellent news for the ski industry in the current context.
New opening hours - (Updated January 7, 2021)
The current situation requires us to modify the schedule of our stations for the period starting on Saturday, January 9, 2021.
Our mountains, offering evening skiing, will now close at 7 p.m.
The new schedules are now posted on our website and we invite you to consult them regularly.
Tubing park closed in the evening - (updated January 8, 2021)
Vesant Avila Tubing park will now be closed in the evening (Edelweiss did not offer an evening tubing). Please check our schedule for more information.
Viking - (updated January 8, 2021)
Our mountain rollercoaster, the Viking, will be close till February 13, 2021.
New call center hours - (updated January 8 2021)
Please note that from Saturday, January 9, 2021, our Les Sommets call center will close at 7 p.m. each evening. However, you can communicate with us at any time by email at email@example.com
If this is a modification, credit, or postponement request, please submit your request using one of the forms available on the GoPasse.com page.
Season passes new access - (updated January 8, 2021)
Modifications to season pass affected by the new government measures:
These temporary changes will allow our customers to take full advantage of their purchase while respecting the different measures imposed by the government.
Evening tickets already purchased - (updated January 8, 2021)
Customers who had already purchased an evening ticket for Saturday, January 9, at Sommet Morin Heights, Sommet Olympia, Sommet Edelweiss as well as the Sommet Saint-Sauveur tubing park, will be able to use the ticket for a full day instead,
Tickets will be valid till the end of the 2020-2021 season, for the mountain and the activity for which the ticket was previously purchased.
Cancellation policy: We remind you that it remains possible at any time to cancel your season pass as per our cancellation policy by filling out the form on gopasse.com.
Please note that once the cancellation policy is applied, members will be unable to purchase a new pass once the situation has been reestablished.
Season passes sale is suspended for an indefinite period of time.
In order to offer a vast ski area to our members, the quantity of tickets offered to daily customers will be greatly limited.
Go Pass self-service kiosks will be available outdoors at each of our mountains to offer a contactless service.
Our Snow Schools are closed - (updated January 7, 2021)
Our Snow Schools will be closed until February 8, 2021. All types of lessons are suspended during this period.
Snow School programs canceled for 2020-2021 season - (updated January 12, 2021)
We confirm that yesterday’s announcement forces us to cancel our Snow School programs for the 2021 season.
We sent an email to all affected customers on January 8, 2021, indicating all the information regarding credit options or the postponement of your Snow School programs.
Snow School Passes validities - (updated January 7, 2021)
Snow School pass holders (Parent Pass, 5 yrs & - and Snow School Pass) will have the option of keeping their pass for the current season. These passes are accepted on the slopes as scheduled starting this Saturday, January 9th or Sunday, January 10th, depending on the day they selected.
Racing Teams training suspended - (updated January 7, 2021)
Following the most recent government announcements, we confirm the suspension of training sessions for our racing teams as of Saturday January 9th, 2021.
Following a fantastic holiday season that went well for the racing teams, we are most disappointed to have to interrupt the training sessions and commitment made to you. It is our intention to resume training and to offer all of the sessions that were included in your program.
For those who wish, the cancellation policy may be applied at any time. Please remember that anyone who benefits from the cancellation policy will not be able to return to the team when training resumes.
Cancellation policy: We remind you that it remains possible at any time to cancel your program as per our cancellation policy by filling out the form on gopasse.com.
Reinforcement of the sanitary measures - (updated January 7, 2021)
In view of the present situation, we consider that it remains today a major privilege to be able to enjoy the slopes. Les Sommets will continue to support our clients by limiting the quantities of season passes and day tickets sold in order to ensure that everyone benefits fully from their purchase. We advise all clients that in the present circumstances we will further strengthen and enforce sanitary measures.
All clients that do not respect the sanitary measures in place:
Will have their season pass revoked on a permanent basis for the remainder of the season.
These measures are in place not only to ensure good continuity in our season but also present for your safety and that of our employees. We thank you for the efforts made to ensure compliance and enforcement.
Les Sommets is committed to taking all necessary precautions to ensure the health and safety of its customers and staff. Items of frequent use will be cleaned and disinfected regularly.
Every day we will make sure that our employees do not show any symptoms and have received the necessary training related to Covid-19. Our employees will be wearing the required personal protective equipment.
Each of our different departments will follow the health measures issued by the Public Health Department by their respective sector of operations.
At all times visitors will have access to the washrooms as well as pavilions for warming up.
We will limit access to the pavilions to people wishing to use our services or to warm up. Loitering is prohibited and personal effects will not be allowed in the chalets. Skiers are therefore invited to leave their bags, lunch boxes and other personal effects in their vehicles
Our indor cafeterias and resto-bar will be closed. Outdoor food service areas will be added to better serve our guests.
(updated January 7, 2021) - Rental services and repair shops will be open according to station schedules. Cafeterias and restaurant-bars are closed. Following the requirements of the Public Health of Quebec, the stores will be closed from December 25, 2020 to February 8, 2021.
The rental of daily lockers will be possible when renting equipment if it's not possible for you to keep your personal belongings in your car.
Interregional travel is not recommended to or from a red or orange zone. However, it is not prohibited.
Visitors must follow the rules applicable to their city of residence. If they are coming from a red zone, they can use the ski slopes, but are asked not to visit the interior services.
It is the responsibility of each individual to follow Public Health guidelines.
Wearing a face covering is required in the lineup and on the lifts (people 3 years old and older). This could be a neck warmer, balaclava, or other tight-fitting clothing covering the nose and mouth.
In the ski lifts, people from the same household can board together, in the same chair. For single people, the capacity in the quadruple chairs is 2 people seated at each end. For the 6-seater chairs, the capacity is 3 people, i.e. 2 seated at each end and one in the center.
All of our mountains will offer heated outdoor rest areas
Individual and heated portable toilets will be added outdoors at each of our mountains.
Our restaurants will be offering various food counters/stands outdoors.
Reservations for Ski tickets: Daily ski tickets will be on sale on a limited basis and quantities will vary depending on the peak periods. Customers will need to purchase their tickets in advance on our website in order to reserve their day in the mountains.
Restaurants (inside) : Closed
Rental equipment - (updated January 7, 2021)
Equipment rentals are still available. Online reservations in advance are mandatory. Equipment is disinfected after each use.