Request for modification of a Les Sommets product

 

Summer

Water park, Acro-Nature

Water park tickets - Change of booking date

It is possible to change the date of your visit to Sommet Saint-Sauveur Water Park. However, you must respect the following conditions:

  1. Fill out the following form
  2. Your request must be submitted a maximum of 48 hours before the date of the initial visit.
  3. Tickets must be available (inventory) on the day of your postponement request.
  4. Your request will be automatically accepted if you comply with conditions 1, 2, and 3.
  5. A customer service agent will contact you ONLY if your request is not applicable.

complete form

Acro-Nature tickets - Change of booking date

It is possible to change the date of your visit to Acro-Nature of Sommet Morin Heights. However, you must respect the following conditions:

  1. Fill out the following form
  2. Your request must be submitted a maximum of 48 hours before the date of the initial visit.
  3. Tickets must be available (inventory) on the day of your postponement request.
  4. Your request will be automatically accepted if you comply with conditions 1, 2, and 3.
  5. A customer service agent will contact you ONLY if your request is not applicable.

Complete form

 

Winter

Tickets, season passes and ski school programs

Tickets - Change of date

Would you like to request a change of date for a ticket purchased in advance? Please note that this type of request must be submitted at least 48 hours before the scheduled visit date and that the availability of the desired date is subject to the availability of tickets for sale. Your request will be automatically accepted but if you have chosen a date when ticket inventory is not available, a customer service agent will contact you.

complete form

Request for postponement to the following season

You bought a product that you would need to postpone until next season? Complete this form, taking care to indicate which products you wish to keep for the current season and which products you wish to postpone to next season.

*Until december 15 to send your postponement request for your Season pass 2021-2022. 
Postonement request for Snow School programs is no longer available.

 

complete form

Credit or refund request

Do you want to request a credit or refund for a product purchased during the current season? Complete this form, taking care to select the products for which you want a credit or a refund.

The 2020-2021 Season pass refund request should have been send before March 15 2021

complete form

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