Terms

Season pass cancellation policies  LES SOMMETS DE LA VALLÉE INC.

Season passes are non-refundable, non-transferable. Passes are valid the same season they were purchased in and cannot be transferred for the following season if not used during the present season, in any case.

Credit in the form of a gift card A credit in the form of a gift card will be given out, in the case of a medical problem preventing you to ski. Include a medical certificate stating the date and nature of the injury as well as the length of recovery advised by the physician.

To make a request

To get your refund, notify our Customer Service in writing within 15 days after your injury. State the first and last name, the pass category, the email address (to receive the credit confirmation if approved) and explain the reason of the request. Include the requested medical certificate described above. Send your request by email sacmss@sommets.com by mail or in person at:

Customer Service Dept. les Sommets de la Vallée inc. 350, ave. Saint-Denis Saint-Sauveur (Qc) J0R 1R3

Charges applicable  The credit value will be based on the number of days’ uses and a $40 fee plus taxes fee per pass will apply.

           

Date of request for:  Sommet Saint-Sauveur, versant, Sommet Olympia, Sommet Morin Heights and Sommet Gabriel

No use

1-3

4-6

7-9

10 +

December 15th

100 %

80 %

60 %

40 %

-

Dec. 16th to January 15th

90 %

70 %

50 %

30 %

-

Jan. 16th to February 15th

80 %

60 %

40 %

20 %

-

Feb. 16th to March 15th

60 %

40 %

20 %

-

-

March 16th

-

-

-

-

-

Additional informations Credits are subject to les Sommets de la Vallée inc. approval and we reserve the right to modify this policy at all times during the season.

les Sommets de la Vallée inc. is committed to your right to privacy on the Internet. We will not under any circumstance disclose individual identifiable information about you to any third party without first obtaining your explicit permission. We will make certain to comply with international standards for the storage and protection of the data in our care.

We collect the domain name and email and street addresses of visitors to our Website who choose to sign up for our newsletter or participate in our various contests and promotions (all collected information is visible in our sign up forms). We also store the email addresses of those who communicate with us via email.

By using our website, you are giving us your consent to our use of the information you provide to us as laid out in this privacy protection policy.

If you no longer want to receive email messages from us, please let us know by sending an email to us at: info@sommets.com and simply type the word "Unsubscribe" as the subject of your message. By providing your personal information for the purposes specified above, you are giving us your permission for using this information accordingly.

**Note that we do reserve the right to change our opening hours and our rates at anytime.

 

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