POLICIES OF THE GARANTIE SKI LES SOMMETS
Season 2022-2023. In effect until December 15, 2022
Terms of the Garantie Ski les Sommets
GARANTIE SKI: SEASON PASSES
- The member is entitled to obtain a credit or a full refund of a season pass or the postponement of his 2022-2023 season pass to the 2023-2024 season without justification if:
- The member has not used his season pass before December 15, 2022.
- The request must be submitted no later than December 15, 2022.
- The request is completed on gopasse.com by completing the form for this purpose.
- The cancellation policy (see table below) applies if the member has used his season pass before December 15, 2022.
SANITARY MEASURES
- It is understood that the sanitary measures required by Public Health must be observed at all times, and it is possible that these measures may change during the season.
- After December 15, 2022, no refund related to sanitary measures will be accepted, even if the measures change during the season.
GARANTIE SKI: SNOW SCHOOL PROGRAMS, COMPETITION TEAM, MOGULS TEAM & FREESTYLE
If the first lesson or first training has not started:
- The buyer is entitled to a credit or a full refund of the program without justification if:
- The request is submitted no later than 24 hours before the start of the program, either Friday, January 13, 2023, if the lesson starts on Saturday, January 14, 2023, or Saturday, January 14, 2023, if the lesson starts on Sunday, January 15, 2023, or according to the date of the start of the specific program (Competition Team, Moguls Team, Freestyle).
- The request is completed on gopasse.com by completing the form for this purpose.
CANCELLATION POLICIES SEASON PASSES
Terms of the cancellation policy
NO REIMBURSEMENT – CLOSURE OR REDUCED OPERATIONS
No reimbursement, total or partial, of products or services purchased by the season pass holder, nor any compensation for any harm or inconvenience whatsoever is admissible against the station with the fact that the station cannot operate its facilities and offer all its services at full capacity, taking into account, in particular, but not limited to, weather conditions, snow conditions, client traffic, lack of manpower, health situation, power outage, government order limited operations or any other cause preventing the station from operating all of its chairlifts and/or make all his installations accessible to the season pass holder.
The member is entitled to obtain credit:
- If your request is related to an inability to practice ski or snowboarding with medical proof.
- In the form of a les Sommets gift card.
- Based on the number of days of use (see table below) of the season pass.
- Administrative fees of $40 + taxes are applicable.
- No season pass transfer is allowed.
- The request is completed on gopasse.com by completing the form for this purpose.
Table – credit application – season pass
Sommet Saint-Sauveur, Sommet Morin Heights, Sommet Olympia Sommet Gabriel and Sommet Edelweiss :
*Not refundable if the cause is a change in the sanitary measures.
CANCELLATION POLICIES SNOW SCHOOL
Day Off & « Extra Day »
(Not applicable on the Competitive Team, Moguls Team & Snopark Team 2022-2023 programs)
IN BONUS, get a Day Off. This day allows you to postpone, free of charge and for any reason, one (1) lesson at the programs, whether it’s because of illness, a birthday, an important appointment, the weather, or simply because you want to rest.
Conditions: These programs are composed according to the station of 8, 9 or 10 lessons spread over 9, 10 or 11 weeks :
10 weeks programs at Sommet Saint-Sauveur, Sommet Morin Heights, Sommet Olympia & Sommet Gabriel
Regular programs*
Are composed of 10 lessons spread over 11 weeks from January 14 or 15, 2023 to March 18 or 19, 2023. The customer who wishes to benefit from a Day Off during the season can take the missed lesson on the « Extra Day » scheduled for March 25 or 26, 2023, but only if the weather, snow conditions and the context allow it.
Restrictions: Les Sommets reserves the right to cancel and/or postpone any Ski School lesson in the event of major force or for any other reason beyond its control which would prevent it from offering this lesson on the initial scheduled date, for reasons related to the weather, snow conditions, equipment failure, a closure ordered by municipal or government authorities whether or not related to the health situation, a lack of employees, or for any other reason deemed valid by les Sommets. In the event of a lesson cancellation for the reasons stated above, les Sommets reserves the right to postpone this lesson to the « Extra Day » scheduled for March 25 or 26, 2023.
It is understood that despite the possibility for the customer to benefit from a Day Off or despite the possibility for les Sommets to cancel/postpone a lesson, les Sommets commits to offer a minimum of 10 Snow School lessons. The 11th lesson scheduled for the « Extra Day » of March 25 or 26, 2023 is not a service for which the customer pays, but it is a free service offered as a bonus by les Sommets and will not be obliged to offer this 11th lesson or make a refund if les Sommets is unable to offer this 11th lesson for the reasons stated above.
*Dates for the following programs
- Snoprk les Sommets development: Day Off is not applicable.
- Pre-instructor and assistant: Lessons from January 7 & 8, 2023 to March 18 & 19, 2023 and « Extra Day » March 25 & 26, 2023.
- Masters Series at Sommet Saint-Sauveur: Lessons from January 7, 2023, to March 11, 2023, and « Extra Day » March 18, 2023.
- Skipping School at Sommet Saint-Sauveur: Lessons from January 10 or 11 or 13, 2023 to February 28 or March 1 or 3, 2023 and « Extra Day » March 7 or 8 or 10, 2023.
- Parents in a lesson at Sommet Saint-Sauveur & Sommet Olympia: 6-weeks lessons from January 28, 2023, to March 4, 2023, and « Extra Day » on March 11, 2023
- Racing Development Sommet Olympia: Lessons for 9 weeks from January 14, 2023, to March 11, 2023, and « Extra Day » March 18, 2023.
8 weeks program at Versant Avila and Sommet Edelweiss
Regular programs*
Are composed of 8 lessons spread over 9 weeks from January 14 or 15, 2023 to March 4 or 5, 2023. The customer who wishes to benefit from a Day Off during the season can take the missed lesson on the « Extra Day » scheduled March 11 or 12, 2023, but only if the weather, snow conditions and the context allow it.
Restrictions: Les Sommets reserves the right to cancel and/or postpone any Ski School lesson in the event of major force or for any other reason beyond its control which would prevent it from offering this lesson on the initial scheduled date, for reasons related to the weather, snow conditions, equipment failure, a closure ordered by municipal or government authorities whether or not related to the health situation, a lack of employees, or for any other reason deemed valid by les Sommets. In the event of a lesson cancellation for the reasons stated above, les Sommets reserves the right to postpone this lesson to the « Extra Day » scheduled for March 11 or 12, 2023.
It is understood that despite the possibility for the customer to benefit from a Day Off or despite the possibility for les Sommets to cancel/postpone a lesson, les Sommets commits to offer a minimum of 8 Snow School lessons. The 9th lesson scheduled for the « Extra Day » of March 11 or 12, 2023 is not a service for which the customer pays, but it is a free service offered as a bonus by les Sommets and will not be obliged to provide this 11th lesson or make a refund if les Sommets is unable to provide this 9th lesson for the reasons stated above.
*Dates for the following programs
- Pre-instructor and assistant at versant Avila: Lessons from January 7 & 8, 2023 to March 18 & 19, 2023 and « Extra Day » March 25 and 26, 2023.
- Snow Park introduction at versant Avila: 10-weeks lessons from January 14 or 15, 2023 to March 18 or 19, 2023 and « Extra Day » March 25 or 26, 2023.
- All-terrain full day at Sommet Edelweiss: 10-week lessons from January 7 or 8, 2023 to March 11 or 12, 2023 and « Extra Day » March 18 or 19, 2023.
- Pre-competition at Sommet Edelweiss: 10-week lessons from January 7 or 8, 2023 to March 11 or 12, 2023 and « Extra Day » March 18 or 19, 2023.
- Thursday Night at Sommet Edelweiss: Lessons from January 12, 2023, to March 2, 2023, and « Extra Day » March 9, 2023.
CANCELLATION POLICIES SNOW SCHOOL PROGRAMS, RACING TEAM, MOGULS TEAM & FREESTYLE WINTER 2022- 2023
Terms of the cancellation policy
If the first lesson or first training has not started:
- The buyer is entitled to a credit or a full refund of their program without justification if:
- The request is submitted no later than 24 hours before the start of the program, either Friday, January 13, 2023, if the lesson starts on Saturday, January 14, 2023, or Saturday, January 14, 2023, if the lesson starts on Sunday, January 15, 2023, or according to the date of the start of the specific program (Competition Team, Moguls Team, Freestyle).
- The request is completed on gopasse.com by completing the form for this purpose.
If the programs have started:
The buyer is entitled to a credit:
- In the form of a les Sommets gift card.
- Based on the number of days remaining in the program (excluding the « Extra Day » which is offered to you for free).
- Administrative fees of $40 + taxes are applicable.
- No tranfer is allowed.
- The request has to be completed on gopasse.com by completing the form for this purpose.
In the event that les Sommets are unable to offer or postpone Snow School lessons or training before the end of the 2022-2023 season:
- The buyer is entitled to a credit:
- For the lessons or training that have not taken place (excluding the « Extra Day » that is offered to you for free).
- No administrative fees are applicable.
POLICIES ON ACCESS TICKET LES SOMMETS
Refund: The access tickets are not refundable and not exchangeable at all times.
Procedures for requesting a change of date of an access ticket
Access ticket with a specific date:
- The request must be made maximum of 24 hours before the initial date to be eligible.
- The request has to be completed on gopasse.com by completing the form for this purpose.
- No exception will be accepted.
- No request for a change of station will be accepted.
GENERAL CONDITIONS & ADDITIONNAL INFORMATIONS
- Credits are subject to acceptance and approval by les Sommets de la Vallée Inc., and we reserve the right to change the policy at any time during the season.
- Please note that management reserves the right to change pricing and opening hours for all its Sommets without notice.