Terms & General Conditions

POLICIES OF THE GARANTIE SKI LES SOMMETS WINTER 2021- 2022

In effect until December 15, 2021

Season Pass 2021-2022

• The member is entitled to obtain a credit or a full refund of a season pass without justification if:
  
  
• The member has not used his season pass before December 15, 2021.
  
  
• The request must be submitted no later than December 15, 2021.
  
  
• The request is completed on gopasse.com by completing the form for this purpose.
  
  
• The cancellation policy (see table below) applies if the member has used his season pass before December 15, 2021.
  
  
• The member can postpone his 2021-2022 season pass to the 2022-2023 season whitout price change if the request is made no later than December 15, 2021

Snow School Programs, Competition Team, Moguls Team & Freestyle 2021-2022

If the first lesson or first training has not started:

• The buyer is entitled to a credit or a full refund of the program without justification if:
  
  
• The request is submitted at the latest 24 hours before the start of the program, either January 14 or 15, 2022 or according to the start date of the specific program (Competition Team, Moguls Team, Freestyle).
  
  
• The request is completed on gopasse.com by completing the form for this purpose.

COVID-19

• It is understood that the sanitary measures required by Public Health must be observed at all times and it is possible that during the season these measures may change.
  
  
• After December 15, 2021, no reimbursement related to sanitary measures will be accepted, even if the measures change during the season.

CANCELLATION POLICY WINTER 2021- 2022

Terms of the cancellation policy

Season Pass 2021-2022

The member is entitled to obtain credit:

• In the form of a les Sommets gift card.
  
  
• Based on the number of days of use (see table below) of the season pass.
  
  
• Administrative fees of $40 + taxes are applicable.
  
  
• No season pass transfer is allowed.
  
  
• The request is completed on gopasse.com by completing the form for this purpose.

In the event of a closure or disruption of services by the government and associated order due to a return of the COVID-19 pandemic, the credit percentage shown below will apply.

Table – credit application – season pass

Sommet Saint-Sauveur, Sommet Morin Heights, Sommet Olympia and Sommet Gabriel and Sommet Edelweiss :

Snow School Programs, Competition Team, Moguls Team, & Freestyle 2021-2022

If the lesson or first training has not started:

• The buyer is entitled to a credit or a full refund of their program without justification if:
  
  
• The request is submitted at the latest 24 hours before the start of the program, either January 14 or 15, 2022, or according to the start date of the specific program (Competition Team, Moguls Team, Freestyle).
  
  
• The request is completed on gopasse.com by completing the form for this purpose.

In the case the programs have started:

• The buyer is entitled to a credit:
  
  
• In the form of a les Sommets gift card.
  
  
• Based on the number of days left to the program.
  
  
• Administrative fees of $40 + taxes are applicable.
  
  
• No tranfer is allowed.
  
  
• The request has to be completed on gopasse.com by completing the form for this purpose.

In the event that les Sommets are unable to offer or postpone Snow School lessons or training before the end of the 2021-2022 season:

• The buyer is entitled to a credit:
  
  
• For the lessons or training that have not taken place.
  
  
• No administrative fees are applicable.

Policy on the access rights (tickets) les Sommets:

Refund: The access tickets are not refundable and not exchangeable at all times.

Procedures for requesting  a change of date of an access ticket

Purchase of an access ticket with a specific date:

• The request must be made maximum 48 hours before the initial date to be eligible
  
  
• The request has to be completed on gopasse.com by completing the form for this purpose.
  
  
• No exception will be accepted
  
  
• No request for a change of mountain will be accepted

General conditions and additional information

• Credits are subject to acceptance and approval by Les Sommets de la Vallée Inc. And we reserve the right to change the policy at any time during the season.
  
  
• Please note that management reserves the right to change pricing and opening hours for all our Sommets without notice.

COVID-19

• It is understood that the sanitary measures required by Public Health must be observed at all times and it is possible that during the season these measures may change.
  
  
• After December 15, 2021, no reimbursement related to sanitary measures will be accepted, even if the measures change during the season.

Valid starting on July 10 2021

Terms of the guarantee

Season pass 2021

Member can be refunded, obtain credit or postpone the season pass if:

• The season pass hasn't been used before July 11, 2021
• The request must be filled and send before July 10, 2021
• The form must be completed on gopasse.com
• Credit or refund request made after July 11 2021 will be denied

To make a request:

The customer must fill the form on gopasse.com. The following information must be provided; last name, name, season pass category, email and the reason for the cancellation request.

More information

Credits are approved by Les Sommets de la vallée Inc, and keep the rights to modify this policy in any case during the Season.

*Note that the rates and the schedule can be changed by the management.

DAILY TICKET

Cancellation policy Sommets access ticket:

Refund: Tickets are non-refundable at any time.

Date change: If the request is made 48 hours or more before the initial date of your visit, it will be possible to change the date. You must send your request online at gopasse.com

SEASON PASS

If we must close the water park before August 1 due to Covid-19, all subscriptions will be transferred to the 2022 summer season at no cost.

If we have to close the water park from August 1, there will be a refund of the subscription in proportion to the use made by the customer.

• F.U.N. Park tickets are non-refundable and non-transferable.
  
  
• Valid at all times until September 12, 2021.

• Minigolf, Viking and Dragon tickets are non-refundable and non-transferable.
  
  
• Valid at all times until September 12, 2021.

• The entire stay will be payable on arrival. There will be no refund for late arrivals or early departures.
  
  
• For any cancellation, more than 8 days before the arrival date 50% of the deposit will be retained.
  
  
• For any cancellation less than 8 days before the arrival date, the entire deposit will be retained.

• The entire stay will be payable on arrival. There will be no refund for late arrivals or early departures.
  
  
• For any cancellation, more than 8 days before the arrival date 50% of the deposit will be retained.
  
  
• For any cancellation less than 8 days before the arrival date, the entire deposit will be retained.

Cancellation policy for The Big Course daily tickets at Sommet Morin Heights:

• Refund: Tickets are non-refundable at any time.
  
  
• Policy for a change of date: The request must be made MAXIMUM 48 hours before the initial date to be accepted.
  
  
• The request must be made on gopasse.com by completing the form for this purpose.
  
  
• No exceptions will be accepted

Cancellation policy for The Junior-Zoomer Course daily tickets at Sommet Morin Heights:

• Refund: Tickets are non-refundable at any time.
  
  
• Policy for a change of date: The request must be made MAXIMUM 48 hours before the initial date to be accepted.
  
  
• The request must be made on gopasse.com by completing the form for this purpose.
  
  
• No exceptions will be accepted