Visitor's Guide, Sanitary Measures And Practical Information

Reserve Your Spot

Purchase your tickets in advance by choosing a date at our online store. You must purchase in advance to reserve and guarantee your place on the Water Park site for the day you have chosen, otherwise, you may be refused access to the site if the maximum capacity is reached. Please print or download your web tickets with barcode via the link you received in a purchase confirmation email.

Buy your tickets

What To Bring With You

Bring your own outdoor chairs including lounge chairs since there will be no chairs on site available to customers. Bring a tablecloth for your picnic table and if you have small children, don't forget your own personal flotation devices (PFD).

*IMPORTANT Bring your own mask because it will be mandatory in all public indoor venues

Available Activities

Based on government guidelines, some activities won't be accessible for part or all of the season. Unable to meet the new physical distance standards issued by the government, the mountain rivers (Grands Remous, Grandes Cascades), the Colorado, the Activity Pool and the Little Tube River will be closed exceptionally for the summer of 2020. Please consult the list of offered activities.

List of activities

Available Services

Based on government guidelines, some activities won't be accessible for part or all of the season. Please consult the list of offered activities.

List of services

Sanitary Measures

Please note that several sanitary measures have been implemented. Thus, you will have to take into account that: only payment by card will be accepted at all points of sale, present yourself alone (one person per family) at points of sale (Ticket Booth and food services) and it is strongly suggested to carry a face cover outside of aquatic activities. The details of the measures implemented are displayed at the entrance to the site and for each of the activities. Thank you for your collaboration.

Visitor's Guide And Sanitary Measures

Plan Your Visit

  • If you have symptoms of influenza-like illness, gastroenteritis or similar to COVID-19, do not go to Sommet Saint-Sauveur Water Park and call 1-877-644-4545 (toll free);
  • Do not show up at Sommet Saint-Sauveur Water Park if you have traveled outside the country in the past 14 days. Plan your visit by visiting the sommets.com;
  • Purchase your tickets in advance online at sommets.com. You must purchase in advance to reserve and guarantee your place on the Water Park site for the day you have chosen, otherwise, you may be refused access to the site if the maximum capacity is reached;
  • Please print or download your web tickets with barcode via the link you received in a purchase confirmation email;
  • Bring your own outdoor chairs including lounge chairs since there will be no chairs on site available to customers;
  • Bring a tablecloth for your picnic table;
  • Bring your own personal flotation device (PFD);
  • Based on government guidelines, some services or activities won't be accessible for part or all of the season. Unable to meet the new physical distance standards issued by the government, the mountain rivers (Grands Remous, Colorado and Grandes Cascades), the Activity Pool and the Little Tube River will be closed exceptionally for the summer of 2020. Please consult sommets.com;
  • Plan to have an adequate supply of alcohol based hand soap and /or sanitizing gel for your family and loved ones for the day;
  • *IMPORTANT Bring your own mask because it will be mandatory in all public indoor venues


Finally, we strongly recommend that all of our visitors consult the Instructions To Ensure Safe Vacations In Quebec (COVID-19).

Upon Your Arrival

  • Respect the standards in place on the site and comply with the directives, in particular with regard to sanitary measures. New measures have been implemented in the common spaces such as washrooms, food services, lockers, changing room;
  • Respect the social distance rule of 2 meters, mandatory between each person;
  • Bring your own mask because it will be mandatory in all public indoor venues, but prohibited in aquatic activities;
  • Hand washing is mandatory;
  • Cough in your elbow;
  • Throw your tissues in the trash;
  • Avoid handshakes;
  • Come alone to the ticket office or reception. Those accompanying you must wait outside or preferably in the vehicle;
  • Main lodge will be accessible, but with limited access. Only washrooms, Boutique and Customer Service Desk will be open to customers;
  • Disinfect your hands using the alcohol-based gels or the sinks made available to you;
  • If you have downloaded your tickets to your phone, you must present your phone with the tickets (barcode) open on your screen which will be scanned through a plexi-glass;
  • The only payment type accepted at all points of sale is a payment by card (debit or credit);

What To Expect During Your Visit

  • Several hand washing stations have been added to the site. It is mandatory to wash your hands before entering our activities or services;
  • You will notice that markers have been applied to the ground to indicate the physical distance to be respected;
  • Access control is implemented in all our services, activities and washrooms in order to comply with sanitary measures;
  • The Main Pavilion will be accessible, but on a limited basis. Only the washrooms, Boutique and Customer Experience counter will be accessible to customers;
  • Only payment by card (debit, credit) will be accepted at service points.

Frequently Asked Questions

What types of clothing are allowed in pools or water slides?

  • For security and hygiene reasons, only swimming appropriate shoes and tight fitting bathing clothing will be accepted at the various different water activities. Burkinis (one piece from head to feet), rash guards and wetsuits are some examples.
  • All diaper-aged children must wear proper swim diapers at all times
  • Watches, jewellery and other accessories are not permitted in water activities.
  • Sunglasses as well as prescription glasses must be worn with a proper headband at all times.

*Swimming shoes are not permitted in the Twisters water activity.

Is it possible to bring alcoholic beverages and glass containers?

No, no alcoholic beverages or glass containers are permitted inside the park.

Is it possible to bring a BBQ?

No.

Are coolers permitted on the site?

Yes, the entire site.

Are floatation devices permitted?

  • Only the life jacket and personal flotation device (PFD) are authorized in the following activities: Wave Pool and Manicouagan;
  • The wearing of flotation devices such as: “Puddle Jumper” fitting into the arms and attaching to the child's chest are tolerated in some of our activities;
  • Swimming aids such as a back ball, swimming belt, inflatable float with "swim-aid" arms, inflatable jacket are not allowed.

* We have some life jackets of different sizes that you can borrow. However, they are in very limited quantity.

Are the activities heated?

All our waterslides are heated approximately at 75 to 80 degrees, except the Colorado and Niagara. The pool-spa is heated at 85 degrees.

Can children go in the Pool-Spa?

Children must be accompanied by an adult 18 years and over (1 child per adult).

Is it possible to rent a locker for the day?

Yes, you can rent a locker for the day. Keys are available at the Ticket booth, the Customer Service Desk and the Shop. Non refundable, non exchangeable.

We are not responsible for stolen or lost items.

Is it possible to rent a cabana or gazebo?

Given the new government directives, it will not be possible to do so this summer.

What are the payment methods available on site?

Cash, debit and credit cards (Visa, Mastercard and Amex) are accepted in all booths except le Marché (cash only).

Is it possible to exit and return to the site with the bracelet?

Yes. The bracelet must be worn on the wrist at all times.

Are there showers and change rooms?

Due to new government directives, showers are not available this summer.


Changing rooms are however available and relocated outside with the locker rental service.

Is there a site map available?

Given the new government directives, no printed maps will be available on the site.


However, you can view our site map online

Is smoking permitted?

The Water Park is non smoking. However we offer 4- smoking areas. Visit the site map for locations.

Is it free for children aged 2 and under?

Yes, absolutely!

You can also have a look at the Visitor's Guides for our other activities by following the links below:

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